Frequently Asked Questions

Here are some of the questions we are regularly asked by new or aspiring 13cabs Professional Drivers.

Our Induction Training and onboarding are free of charge! You are required to show that you have purchased at least two uniform shirts before we can activate you in our systems.
Once you've completed our Induction Training and onboarding processes, one of our friendly team members will review your documents and be in touch. If everything is in order, you can start driving as soon as the review process is complete.
You can order everything online from 13shop. You can also pop in to your nearest 13cabs Support Hub.
Yes! We have an online platform to connect 13cabs Professional Drivers with 13cabs Operators nationally. Visit here for more information.

I have a question that wasn’t listed.
Our Join Team is here to help! You can reach out to us by calling 1800-546-687 or emailing